Martin Newman

Global thought-leader on customer centricity

Martin Newman is a renowned speaker, educator, and author, dedicated to driving positive change for consumers and brands.  He is a globally recognised authority on customer-centric business strategies, celebrated for pioneering innovative practices that drive loyalty, sustainable growth and measurable commercial results. Over more than 40 years, Martin has worked with many of the world’s leading brands – influencing boardrooms and guiding strategic transformations across retail, automotive, hospitality and financial services.

About the book

Martin partnered with Whitefox to publish ROI Reimagined, an authority-building business book that we brought to market in six months. The book challenges the traditional ROI business model, encouraging organisations to redefine what success looks like by introducing new metrics that reflect what truly matters to consumers including inclusion, integrity and inspiration. 

ROI Reimagined

‘ROI Reimagined’

Martin Newman

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